Contact DFW TeleTech
Every bespoke package starts with a face-to-face meeting. Support runs 24/7.
Request a callback
A few short questions, then your details. Someone from our team will call you back to arrange a meeting.
24/7 support, every day
Central Time
Support: 24 hours a day, 7 days a week.
Office, for visits and meetings:
Monday to Thursday, 9 AM to 5 PM
Friday, 9 AM to noon
What happens after you send the form
The form is a way in, nothing more. It tells us enough to make the first call a useful one.
You send the form
A few details about your office and what you need help with. That's all we need to start.
We call you back
Someone from our team calls to talk it through and find a time to meet.
We meet face to face
Every bespoke package starts with a face-to-face meeting. We ask a lot of questions about how your office works, so nothing is guessed.
Your bespoke package
Only what your business needs, from one team, competitively priced. No off-the-shelf tiers.
Questions about booking a consultation
Anything else? Ask us when we call you back.
Is IT support available 24/7?
Yes. Support runs 24 hours a day, 7 days a week. Our office is open for visits and meetings Monday to Thursday 9 AM to 5 PM, Friday 9 AM to noon, Central Time. Send the form any time and we'll call you back.
Which areas of Texas do you cover?
Our team covers Dallas-Fort Worth, Austin, Houston and San Antonio, with our own technicians in each. If you're elsewhere in Texas, call and ask.
What kinds of businesses do you work with?
Small and mid-sized businesses across Texas: law firms, medical offices, real estate offices, construction companies, accounting and finance, insurance agencies, retail stores, restaurants and professional offices.
What is a bespoke package?
Every client gets a bespoke package: only what your business needs, from one team, competitively priced. We put it together after a face-to-face meeting, never from an off-the-shelf tier.
Do we have to replace our computers or network first?
No. We take over what you already have, document it, address anything that needs immediate attention, and recommend upgrades over time only when they make sense for your business.
Is your help desk outsourced?
No. Our help desk is in-house and never outsourced. Erin Bienert, our IT Director, runs it personally.